Total Quality Management (TQM) principles are beneficial to any organization because it reduces cost, increase staff morale, reduces errors and increases customer satisfaction.
Some of the benefits of Total Quality Management are:
- TQM helps in reducing total quality costs based on the principle of preventing defective products/services rather than being an expense of quality failure cost. So basically, it aims to manufacture zero-defect products/services.
- Higher productivity.
- Enhanced market image.
- Reduced costs and better cost management
