Operations management requires planning, organizing, and inspecting the organization’s processes. It involves business activities such as product design, forecasting, supply chain management, and delivery management. Moreover, operations management is beneficial in terms of product quality, productivity, customer satisfaction, maximizing revenue, and improving innovation.
Course Content
Module 1: Scope of Operations Management
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Module 2: Operations Management and Decision Making
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Module 3: Productivity Challenge
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Module 4: Operations Strategy
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Module 5: Global View of Operations Management
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Module 6: Competitive Advantage through Operations Management
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Operations Management: Past, Current, and Future Trends
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