This course entails Product and Service design. It includes the principles, processes, and methods in designing and developing products and services. It will equip you with knowledge and skills to create and innovate products that meed customer needs and drive business growth. The entire course will provide information about the theoretical concepts, product and service development, product life cycle, product by value analysis, house of quality, product design, product development continuum, product documents, and product life cycle management.
Course Content
Module 1: Introduction to Product and Service Design
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Module 2: Product Design and Development Phases
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Module 3: Product Life Cycle
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Module 4: Service Design
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Module 5: Sustainability
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Module 6: Triple Bottom Line Process Strategies
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Module 7: Process Equipment and Technology
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Module 8: Process Analysis and Design
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Module 9: Service Process Design
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Module 10: Technology in Services
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Product and Service Design
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